Phone question

[klondike]

The Google play store is the home of all official android apps including WhatsApp so I can't think why your D-I-L would install it from a dubious source if she actually did.


Yes you mentioned that you have Play Store - I forgot and was just going over possible reasons for installing a possibly dodgy version.

[Alex]

I'll check your IP. The Geolocation could be wrong.

Nope you are showing up as TalkTalk and coming through Crewe which is sort of your way.

Crewe ?  that's a fair hike away   but thanks for checking.

[klondike]

It's just the location of the TalkTalk data centre you are routed through I think. Mine shows me in London.

Why I checked your IP...
The world has sort of run out of IPv4 IP addresses and sometimes ISPs buy IP blocks so they can sign up more customers. If your ISP had bought a block from a US company the geolocation for the IP address you had been allocated may be still showing the old US location.

Just because I see it correctly through the service I used doesn't mean everybody would but I think it's more likely to be some other issue. The trouble is I have no idea what that issue might be. If it persists turn your connection off for 10 minutes or so and you should get a different IP. That's the first point of your connection. If it is full fibre turn off the first little box as well as the router. Sequence turning back on doesn't matter.

[Mups]

While we're talking about phones,  do I need a USB cable to  transfer photos off my mobile and onto my computer please?   
Is it difficult to do?

[Dextrous63]

I assume you haven't got a cloud drive, which would make like incredibly simple.

[Mups]

I assume you haven't got a cloud drive, which would make like incredibly simple.

I might have -  if I knew what it was and where to look for it . .  

[Dextrous63]

If you searched for Google drive on your phone or PC, you'd be able to set up a free account with free storage (enough for your needs, anyway, I'd imagine).  Then you could save your piccies onto that, and pick them up on your computer by logging in to the same account/drive.

[Mups]

If you searched for Google drive on your phone or PC, you'd be able to set up a free account with free storage (enough for your needs, anyway, I'd imagine).  Then you could save your piccies onto that, and pick them up on your computer by logging in to the same account/drive.

You've said google drive, + cloud drive, Dex,    which one do you mean?

[klondike]

There's lots of ways to save photos from a phone.

IMO the absolute simplest is a usb cable to it from your computer where it will appear as another drive in file manager and you can drag or copy/paste the photos across to the computer. Just make sure that the phone home screen is showing or the phone may not appear on the computer.

Otherwise you are probably going to be into installing apps and you currently don't know what the play store is.

[Mups]

Thank you. I will try with a USB.  
It's so frustrating because I have got some good pics on my phone but I have never been able to post them.

I think I really ought to try and find a computer course somewhere,  as I have always learned better if actually shown  how to do something.    It's easier to follow and understand if shown  - well it is for me anyway. 

[JBR]

I might have -  if I knew what it was and where to look for it . . 

A cloud drive?  Well, it's up in the sky of course.  It's why it rains so much in this country.

[Dextrous63]

Mups, Google drive is the name of a cloud drive.  As are Dropbox and Microsoft OneDrive.

[klondike]

And they all offer extra safety for your photos. If you have a Google account which you will have if you use or sign up for Gmail then the Google photos app will upload them. I think automatically but it could be an app setting or maybe just when you use the app. Certainly the quality they should be saved as is a setting. They go  to the cloud space you get with the Gmail account. It is shared space with Google drive.

[Dextrous63]

I tend to save things on more than one cloud service.  (Google and Microsoft drive).  I also, occasionally back up my hard drive to an external one I've got round here somewhere.

Apart from ease of access from any machine that I log into anywhere on the planet, my view is that if my house got heavily burgled or destroyed by fire, my files and family documents/piccies will still be unscathed.

[klondike]

I use dropbox which is very convenient. The data is actually replicated on every device you have added the app and recoverable from their cloud along with individual file restores if accidentally deleted or to a specific version preceeding the current one. Handy if you use it for coding and find you've created a bug a little while after you've started using the new version. I'm not certain how far back that goes.

I think when I first got it there was 2GB but by doing a few things they asked for got it boosted to my current 7GB (iirc) but it looks like they don't do that anymore but as I'm using 3.7Gb of my 2GB plan  they must be honouring the boost.

You get 17GB with a google account shared between mail photos and data

I have stuff on external SSD drives and also have home network storage. Anything I consider important is held in several places.