I-phone problem, please help

[Michael Rolls]

I have an I-phone 5s. Yesterday it was fine. Today it will make calls, but anyone phoning me gets 'your call cannot be taken, please leave message' and there is no ring tone. I have checked that I have not accidently switched it into silent mode (and it doesn't vibrate) and as far as I can understand it, the 'do not disturb' facility is not enabled. The handset is just over two years old. My contract is 8 years old - the battery in the previous handset died. Any ideas, please?

[Alex]

Have you tried switching it off for a few minutes Mike  ?

[Michael Rolls]

Yes, no joy

[klondike]

Lots of suggestions via Google. 

[Michael Rolls]

Yes, I did try some of them, probably my incompetence, but no joy

[klondike]

I'm thinking of putting a laptop on eBay. Symptoms it won't power up. There are hundreds of fixes out there so I think I should be able to flog it. Of course I've tried them all and more besides. Working one day then just refused to power up the next.

All I will say is that an iPhone 5S seems to be very long in the tooth so I doubt it owes you anything. I can't make any guesses myself as I have always avoided Apple kit as I don't like the way everything is locked down.

[Michael Rolls]

Mine is only two years old

[klondike]

I didn't know that old models were still sold. I'm guessing a trip to an Apple store is going to be needed then  although you did mention a contract so maybe the contract provoder will fix or replace it or perhaps steer you through the process of getting it going again. I just buy phones and use SIM only contracts so don't know how phone contracts work. It is, of course, possible that the SIM itself is to blame.

[Michael Rolls]

Don't believe it! It's working again! Haven't done anything to it. Gremlins?

[klondike]

I saw one when I was looking that mentioned a local cell problem so maybe that was it. Most seemed to be aeroplane mode and do not disturb which you said you'd checked.