Saving Sessions

[Mups]

It requires a smart meter. Maybe you don't have them.

Nah,  I don't have one of those either. 

I just read  gas/electric meters once a month and send the readings in to Octopus, and they bill me same day usually. 
 I always make sure there is enough in the account for them to just take it.

[muddy]

I called Octopus today 
Got a real person albeit heavily accented none English .
She had never heard of saving sessions .
Said I would have to contact online .
I said I had done that already now I'm asking you .
She looked it up and was no wiser 
As I persisted she said that octopus only sends emails in certain areas of the country .
And as I hadn't got any there were no savings sessions in my area .
Very unsatisfactory .

[Mups]

That sounds very odd, Muddy?

And Klondy is in Northamptonshire,  same as me,  yet he says he gets the emails but I don't.  
Surely it couldn't be a scammer, could it?   

[Raven]

We're with Scottish Power and get the savings slots through the App, I got an email about a year ago telling me all about it, I had to sign up and choose the slots if I wanted to take advantage of them. I can change the slots every month but I don't as it's fine with what I originally chose. The slots are the same every week though you choose monthly.